Eligibility
• Building occupied by an active Emerald customer served by a non-residential rate schedule.
• The area conditioned by the DHP is heated by either zonal or forced air electric resistance heat as the primary system (gas is not eligible).
• Participant is authorized to make facility improvements.
Requirements
• Must be rated with a minimum of 11.0 HSPF (for non-ducted systems) and 10.0 HSPF (for ducted systems).
• Equipment shall be a split-system heat pump employing an inverter-driven outdoor compressor and an inverter-driven or variable speed indoor blower.
• Installer should have attended a NW Ductless Orientation.
• Participant authorizes Emerald to conduct quality inspections to ensure program specifications are followed.
• Installation must be completed within 90 days of project pre-authorization.
Steps to Participate
We can help you identify savings opportunities, find qualified contractors, and ensure compliance with program requirements.
1. Confirm eligibility for your program by contacting Emerald's Energy Services.
2. Find approved contractors and get project cost estimates; we suggest getting multiple bids from contractors listed with the Air Northwest Trade Ally program.
3. Submit the Commercial Ductless Heat Pump Project Application along with contractor invoices showing products installed, installation date, and total project cost.
4. Once installation is complete, contact utility to schedule the final inspection to ensure compliance with the information provided on the incentive application.
5. Utility will authorize rebate payment upon final approval.
6. The rebate will be processed once the inspection is completed.